Go over our FAQs below and if your question is unanswered, feel free to call us for your inquiry.
If you want someone else to take care of your overall laundry needs, including free pickup and delivery, we’ve got you covered. Most commonly used for your everyday garments and linens, our wash & fold services also include more detailed care with dry cleaning services and heavier loads for commercial businesses. But, if you would rather handle the laundry yourself, our self-service machines available inside of our highly-sanitized and comfortable facility are ready for you to use 7-days a week.
When scheduling a service online, you have the option to choose from just dry cleaning, just wash & fold, or both!
No, we do not offer alterations at the moment.
Wash & Fold
If you’re comfortable with it, you can leave your dirty laundry in a bin or bag outside your front door, and we’ll pick it up! If we arrive and we don’t see any laundry, we’ll knock or ring the doorbell and you can hand it off to us at the front door.
You can schedule a pickup 6 days a week, Tuesday through Sunday from 8 am to 2 pm. Plus, our time windows are around 2 hours – we know you have places to be! And if you do have somewhere to be and comfortable, just leave your garments at your front door, we’ll pick them up in no time and handle them with care.
Nope! We have that option available, but we can take away your dirty laundry in whatever way you send it off – we’ll return it in the same way we picked it up, or drop off your laundry in a fresh, clean, secure disposable bag at no extra charge.
Absolutely. We can handle your laundry the same way you do at home! We’re dedicated to providing a seamless and personalized customer experience every single time, even if your preferences change!
Text your zip code, or give us a call, at 1(866)-542-6437 and we will be happy to check for you.
When scheduling your service online, you can let us know under the “preferences” section! Here, you can also specify how you would like your laundry to be folded.
We’re taking away the hassle of spending hours of your precious time driving to the laundromat, waiting there until your laundry is clean, and then folding or hanging your garments on your own. With wash & fold, we come and pick up your dirty laundry, clean it, fold it (or hang it), and deliver it back to your doorstep in no time.
Instead of spending all day in the laundry room or the laundromat, we come to you – giving you the extra time to focus on what matters to you the most. Whether that’s spending time with the family or scheduling out some “you time.” Just think about all the time you spend sorting, washing, drying, folding, and hanging all your laundry — there are so many things we want you to be doing instead!
No problem, you can give us a call and we will help you reschedule, or you can reschedule online by creating a new order.
We calculate cost by poundage of laundry – here’s how it all breaks down:
- On average, a load of laundry weighs 8-10 pounds and the average person will wear around 15-18 pounds of laundry each week. If you’re including towels or sheets, add in an extra 5-10 pounds.
- So, one 10-pound load of laundry with us will come out to just under $20 for one-time orders ($1.79/Ib.) and just about $15 for recurring orders ($1.49/Ib.).
Yes! With recurring orders, you hardly even have to think about laundry day anymore AND you’ll enjoy a discounted rate. A win-win. Just gather your dirty garments and linens and have them ready to be picked up on your preferred dates and times – we’ll take care of the rest. You set up recurring orders when scheduling a service with us online.
We wash each customer’s clothes separately!
Yes! We’ll come pick up your linens, drop them off, and there is no extra charge for pickup and delivery.
Absolutely not! If you own or operate a business in the greater Austin area with laundry needs, we’re on standby and ready to fulfill them.
Nope. We trust our customers, and don’t require a contract. Our commitment to provide quality services is a contract for us.
Yes, commercial services can be scheduled online.
We do not offer these supplies for free, however, we do sell them in our store just in case you happen to forget the dryer sheets or run out of detergent while you’re here.
We are open and serving our community 7 days a week from 7am-11pm.
Getting rewarded for doing the laundry is easy! There’s no fee to join, and you can sign up at one of our kiosks in-store, or you can download the “Laundryboss” app.
Yes, we do offer free WiFi!
You can leave the coins at home – we have coinless, touchless payment options available at our in-store kiosks! We accept all major credit and debit cards as well as cash and coins for your convenience.
We have a total of 108 washers and dryers from 2-8 loads so that we can accommodate all the laundry needs of our community.
Absolutely. You can even wash pillows, sleeping bags, and any size comforter or blanket!